Delivery Information

Most of our products are stored in our own warehouse and it is our aim to get these to you within 2 to 3 weeks of your payment being cleared. Only due to geographical locations and personal requirements do we take longer than this. Remote areas are only delivered to when it is economical for us to go there so you can wait up to 4 weeks for your delivery. If you cannot accept of initial dates you will have to wait until we are in your area again, this can double your delivery time in some cases.


We currently achieve delivery of your products in 2 weeks of us getting cleared payment in over 80% of deliveries.
Some of our deliveries in the South West and the London area are carried out on weekends. The majority of our deliveries are conducted by ourselves and others by specialist furniture delivery companies. Once delivered the item will be left in a ground floor room of your choice within you home or office.

For larger items we ask that you kindly ensure that the access its location within your home is free of obstructions prior to the goods being delivered. We have provided clear measurements for all our items; therefore please ensure that you are able to fit the item through doors and into your home.

If a health a safety issue arises our delivery operative will explain to you the reason why the goods cannot be sited in the final location and agree a suitable alternative location.

Delivery of Items on Route to the UK

If an item is listed in the listing as 'delivery in 4-6 weeks or 6 to 8 weeks' this means that it has arrived in the UK and is on route to our warehouse. Once the item has arrived there, it will be checked for damage in transit, after which we will contact you via email or telephone to arrange a suitable delivery date.

If an item is listed in the listing as 'available in '10-12 weeks' means that it has not yet arrived in the UK and is on route from our own factory or is on the manufacturing schedule and will be manufactured shortly. Once the item has shipped, cleared customs and arrived in our warehouse, it will be checked for damage in transit, after whcih we will contact you via email or telephone to arrange a suitable delivery date.

For both of the above situations payment will be required in the normal way

If you are not totally happy with the above we respectfully ask you not to purchase the item.


Delivery Restrictions

We DO NOT currently deliver to the following Post Codes AB31, 33-38,41-45,51-56, DG, FK15 – 21, IV, KA6, KA18-26, KA29-30, KW 1-14, LD, LL, PH 4-13, PH 15-41, SA19-73, SY 15 – 25 and TD. We also do not deliver to the following locations; Northern Ireland, Scottish Highlands and Islands, (post codes DD, AB, PH, KW and IV), Orkney (KW 15, 16, 17), Shetland (ZE), West Isles Outer Hebrides (HS), West Isles Inner Hebrides (PA20, 41-49,60-75,77,78), Isle of Arran (KA 27), Isle of Cumbria (KA 28), Hebrides (PH 41-44) (TR21-25), Northern Ireland (BT) and Scilly Isles, Isle of Wight, Isle of Man and the Channel Islands,

Contact Details

Upon payment it is vital that you leave your name delivery address and contact number. A mobile and landline number is preferred. This information will be used for us to communicate the proposed deliver date with you and also for our drivers to reach you in the event of a delay or difficulty finding your address. They may also call ahead of delivery to ensure that you are at home (this is not guaranteed).

Delivery Times

Due to our low selling prices and free delivery we are unable to offer a scheduled or timed delivery service, if you are unable to accept our initial date your delivery could be delayed by up to 14 days from the initially offered date or even more in remote areas.

Due to the nature of the goods and the unpredictable nature of the UK motorway network we advise that you be flexible and keep a clear day in your diary for receiving the goods. Due to the volume of items we sell our delivery teams have very busy schedules and deliveries will normally arrive between 8.00am and 6.00pm but under certain circumstances the goods may arrive as early as 6am and up to 10pm. We will of course advise buyers of very early and very late delivery times.

Collections from our North Somerset storage facilities are welcome, by appointment only, on times between 9am and 4pm, Monday to Friday. We are not open on the weekends or Bank Holidays.

Put basically we use "either our own employed delivery personnel or a specialist furniture delivery company" who will deliver the item for you in a ground floor room of your choice. We cannot however provide a timed or scheduled delivery service or deliver on weekends (except in London) or Bank Holidays.